在 Outlook 和 Outlook Express 中,对于尝试发送和接收电子邮件时收到的错误信息,应如何进行故障排除
症状
重要说明:本文向您介绍如何在计算机上降低安全设置或关闭安全功能。您可以通过这些更改来避开特定的问题。我们建议您在进行更改之前,应充分考虑好在您的特定环境中实施这种替代方法可能带来的风险。如果实施该替代方法,请采取任何其他适当的附加措施来保护您的系统。
在尝试发送和接收电子邮件时,可能会收到与以下错误信息之一类似的错误信息:
No connection could be made because the target machine actively refused it.
The server could not be found.(Account:account name, POPserver:'mail', Error Number:0x800ccc0d)
Task 'server name - Sending and Receiving' reported error (0x800ccc0f):'The connection to the server was interrupted.If this problem continues, contact your server administrator or Internet service provider (ISP).The server responded:? K'
Your server has unexpectedly terminated the connection.Possible causes for this include server problems, network problems, or a long period of inactivity. Account. account name, Server:'server name', Protocol:POP3, Server Response:'+OK', Port:110, Secure(SSL):N0, Error Number:0x800ccc0f
Task 'SMTP server name - Sending and Receiving' reported error (0x80042109):'Outlook is unable to connect to your outgoing (SMTP) e-mail server.If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
The operation timed out waiting for a response from the receiving (POP) server 0x8004210a
A time-out occurred while communicating with the server 0x800ccc19
还可能收到包含以下一个或多个错误代码的错误信息:
· 0x800ccc15
· 0x80042108
· 0x800ccc0e
· 0x8004210b
· 0x800CCC0B
· 0x800CCC79
· 0x800ccc67
原因
如果 Microsoft Outlook 或 Microsoft Outlook Express 无法与您的电子邮件
· 帐户设置不正确
· 个人防火墙软件配置错误
· 防病毒软件
· 调制解调器错误
· 最大传输单位 (MTU) 大小
· Outlook Express 被从计算机中删除或其安装已经损坏
· Outlook 中的用户配置文件已经损坏
· POP3
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